The privacy policy of CamHi APP
Last update date: July 2021
If you have any questions, comments or suggestions, please contact us through the following contact methods:
Email: 1470935908@qq.com
This policy only applies to Zhao Qi's CamHi application.
This policy will help you understand the following:
1. How we collect and use your personal information
2. How do we entrust the processing, sharing, transfer and public disclosure of your personal information
3. How do we protect your personal information
4. Your rights
5. How to update this policy
6. How to contact us
CamHi understands the importance of user information to you, and will do its best to protect your user information safe and reliable. Committed to maintaining your trust in CamHi, abide by the following principles to protect your user information: principle of consistent rights and responsibilities, principle of clear purpose, principle of choice and consent, principle of least enough, principle of ensuring security, and principles of subject participation, principles of openness and transparency, etc. At the same time, we promise to take corresponding security protection measures to protect your user information in accordance with mature security standards in the industry.
Please read and understand this privacy policy carefully before using our products (or services).
In addition, you need to promise that you are already an adult when you start using this product. If you are a minor, it needs your guardian to agree you to use this product and agree to the relevant terms of service and privacy policy.
(ONE) How we collect and use your personal information
1. What personal information do we collect about you
In order to provide basic services, the application needs to call your following permissions or functions to ensure the operation of the application functions:
(1) Read, write or delete storage space
Used to read, write or delete videos or screenshots saved by the device
(2) Get the location of device
It is used to realize functions such as quick connection to the device, discovery of nearby devices, and Wi-Fi list. Optimize the network connection request between the SDK and the push server to ensure the stability and continuity of the service; realize the function of regional push.
(3) Get the information of mobile phone device
Used to identify unique users, and ensure accurate delivery of message pushes
If you do not agree to call the above necessary permissions or functions, or do not agree to our collection and use of the above information, this application will not run properly.
In addition, we require you to register an account, and when you register an account, we will ask you to provide personal information, such as your email address, phone number, and this information will be stored under your account name.
If you do not agree to call the above necessary permissions or functions, or do not agree to our collection and use of the above information, this application will not run properly.
You can choose to provide us or allow us to collect the following information:
Log information
When you use our services, we will automatically collect some information and write it into the external storage device of the phone. The information includes:
When an error or exception occurs during the application uses the service
When a crash occurs during the running of the application, we will write the error log to the external storage, and the user can choose whether to send it to us
These information are not necessary for the operation of the business function, but it is of great significance for improving service quality and developing new products or services. We will not force you to provide these information, and your refusal will not adversely affect the use of the business function.
2. When you use this business function, our App will apply to you for the following system permissions related to personal information:
(1) Take photos, videos and audio recordings
(2) View network connection, change network connection and complete network access
(3) Allow to receive WLAN multicast
(4) Modify system settings
A total of 4 system permissions. If you do not authorize, we will not be able to provide this business function. In addition to the above permissions, you can choose whether to grant additional system permissions to the App.
3. How we use your personal information
(1) Take photos, videos and audio recordings
When the application is requested by another device for a video call, it needs to send the data collected by the camera and microphone to the device
The application supports scanning the QR code to add new devices connected to the Internet, and calling the camera to collect data
(2) View network connection, change network connection and complete network access
The application needs to read network information when configuring the network for the camera, and provides users with limited account system functions
(3) Allow to receive WLAN multicast
The application can discover other cameras in the same local area network, and needs to exchange data with unadded cameras through WLAN multicast
(4) Modify system settings
The screen is always on when the app is watching the camera video, and the screen needs to keep the wake-up permission
(TWO) How do we entrust the processing, sharing, transfer and public disclosure of your personal information
(1) Entrusted processing Some specific modules or functions in this business function are provided by external suppliers. For example, we will hire service providers to assist us in providing customer support. For companies, organizations and individuals that we entrust to process personal information, we will sign strict confidentiality agreements with them, requiring them to process personal information in accordance with our requirements, this privacy policy and any other relevant confidentiality and security measures.
(2) Sharing We will not share your personal information with any company, organization or individual other than our company, unless you have your explicit consent. At present, we will ask you for your express consent to sharing personal information in the following situations:
a) We will integrate the manufacturer's (Huawei) SDK to implement the message push function.
Push the type of personal information collected by the SDK:
1) Device information: device identifier (IMEI, IDFA, Android ID, MAC, OAID and other related information), application information (AAID, application crash information, notification switch status, software list and other related information), device parameters and system information (device type , Device model, operating system and hardware related information)
Used to identify unique users and ensure accurate delivery of message push; optimize push channel resources, we will integrate message push channel resources according to the active status of different apps on the device, and improve the message delivery rate for developers; provide developers with Smart labels and services that display business statistics;
2) Network information: IP address, WiFi information, base station information and other related information
3) location information
Network information and location information: Optimize the network connection request between the SDK and the push server to ensure the stability and continuity of the service; realize the function of regional push.
(3) Transfer
We will not transfer your personal information to any company, organization or individual, except in the following circumstances:
a) Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
b) When it comes to mergers, acquisitions or bankruptcy liquidation, if it involves the transfer of personal information, we will require the new company or organization that holds your personal information to continue to be bound by this privacy policy, otherwise we will require the company or organization to seek your authorization and consent again.
(4) Public disclosure
We will only publicly disclose your personal information under the following circumstances:
a) After obtaining your explicit consent;
b) Disclosure based on law: We may publicly disclose your personal information when required by law, legal procedures, litigation, or government authorities.
(THREE) How we protect your personal information
(1) We have used industry-standard security protection measures to protect the personal information you provide to prevent unauthorized access, public disclosure, use, modification, damage or loss of data. We will take all reasonable and feasible measures to protect your personal information. For example:
1. Information retention period
1)During the user's use of our platform services, we will continue to save the user's personal information.
2) When you voluntarily delete your personal information or cancel your account, we will retain your existing personal information for the shortest period stipulated by laws and regulations. We will no longer commercialize use your personal information within the shortest storage period required by laws and regulations. When your personal information exceeds the above-mentioned retention period, we will anonymize it.
a) In order to cooperate with the People’s Procuratorate, public security organs, and national security organs in investigating the criminal behaviors of users in the process of using our platform services, and to better protect the safety of other users’ lives and property, when users delete personal information or cancel their accounts, we will encryption, isolation and archive users information within the limitation period for criminal prosecution stipulated in the Criminal Law.
b) If there is a serious violation of laws and regulations, platform agreements, platform rules, etc. during your use of our platform services, your violations, breach of contract records and corresponding platform credit records will be permanently stored.
2. Information storage area
1) Your personal information collected by us will be stored and used in Mainland China.
2) At present, there is no scenario where personal information is provided overseas on our platform. If it involves the transfer of personal information abroad in the future, we will clearly inform you of the purpose of the personal information going abroad, recipients, security measures, etc., and we will obtain your consent separately.
3. Safety protection measures
1) This application will adopt strict security systems and industry security technologies and procedures to ensure that your personal information is not lost, leaked, destroyed, or accessed or used without authorization.
2) Our platform adopts the following security technical measures to protect your personal information:
a) The user's personal information is encrypted and stored in the server, and stored through data isolation technology.
b) Encrypted transmission protocol is used during data transmission.
c) Strictly control data access permissions, and establish a complete system for application and approval of sensitive data access permissions.
d) Establish a data security monitoring and audit system, and conduct comprehensive data security control.
4. Security incident handling
1) In response to possible security risks such as personal information leakage, damage, loss, etc., we have promulgated a number of systems to clarify the classification and classification standards for security incidents and security vulnerabilities, as well as internal handling process (including emergency response process) and remedial measures for the above-mentioned security incidents and vulnerabilities.
2) Once a security incident occurs, we will promptly inform you of the basic situation and risks of the incident, the measures we have taken or will take, and suggestions on how you can reduce risks yourself.
3) We will promptly notify the affected users of security incidents by means of push notifications, letters or phone calls. When it is difficult to inform users one by one, we will issue warning information by publishing platform announcements.
5. Stop operations
1) If our platform stop to operate, we will publish an announcement on our platform at least 30 days in advance and stop collecting personal information in a timely manner.
2) After stopped operations, we will stop the commercial use of personal information, and anonymize the collected personal information after meeting the minimum retention period prescribed by laws and regulations.
(2) We will take all reasonable and feasible measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for the period required to achieve the purpose stated in the policy, unless it is necessary to extend the retention period or is permitted by law.
(3) We will regularly update and disclose the relevant content of the report on security risks and personal information security impact assessments.
(4) The Internet environment is not 100% secure, and we will do our best to ensure or guarantee the security of any information you send to us.
(5) In the unfortunate event of a personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and the suggestions thatt you can independently prevent and reduce risks, remedies for you, etc. We will promptly inform you about the incident by email, letter, telephone, push notification, etc. If it is difficult to inform the subject of personal information one by one, we will take a reasonable and effective way to issue an announcement.
At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.
(FOUR) Your rights
In accordance with relevant Chinese laws, regulations, and standards, as well as common practices in other countries and regions, we guarantee that you exercise the following rights with respect to your personal information:
(1) Access your personal information
You have the right to access your personal information, except for exceptions provided by laws and regulations. You can access your personal information in the following ways: please send inquiry emails to 1470935908@qq.com
We will respond to your request for access within 15 days.
As long as we do not need to invest too much, we will provide you with other personal information generated during your use of our products or services. If you want to exercise the right of data access, you can access your personal information in the following ways: Please send inquiry emails to 1470935908@qq.com
(2) Correct your personal information
When you find that the personal information we process about you is wrong, you have the right to request us to make corrections. You can submit a correction request through the methods listed in "(1) Access to your personal information", and we will respond to your correction request within 15 days.
(3) Delete your personal information
In the following situations, you can request us to delete personal information:
1. If our handling of personal information violates laws and regulations;
2. If we collect and use your personal information without your consent;
3. If our handling of personal information violates our agreement with you;
4. If you no longer use our products or services;
5. If we no longer provide you with products or services.
If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us and require them to delete them timely , unless otherwise provided by law or regulation, or these entities obtain your independent authorization.
When you delete information from our service, we may not delete the corresponding information in the backup system immediately, but we will delete the information when the backup is updated.
(4) Change the scope of your authorization
Each business function requires some basic personal information to be completed. For the collection and use of additional personal information, you can give or withdraw your authorization or consent at any time.
You can change your authorization or consent in the following ways: please send the inquiry email to
1470935908@qq.com After you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the previous processing of personal information based on your authorization.
(5) Constraint Information System Automatic Decision
In some business functions, we may only make decisions based on non-manual automatic decision-making mechanisms including information systems and algorithms. If these decisions significantly affect your legal rights, you have the right to ask us for an explanation, and we will also provide appropriate remedies.
(6) The personal information subject cancels the account
You can cancel the previously registered account at any time, you can do it yourself in the following ways: Please send the inquiry email to 1470935908@qq.com
After canceling your account, we will stop providing products or services to you, and delete your personal information at your request, unless otherwise provided by laws and regulations.
(7) The personal information subject obtains a copy of personal information
You have the right to obtain a copy of your personal information, you can do it yourself in the following ways: Please send inquiry emails to 1470935908@qq.com
On the premise of technically feasible, if the data interface has been matched, we can also directly transmit a copy of your personal information to a third party designated by you according to your requirements.
(8) Respond to your above
To ensure safety, you may need to provide a written request or prove your identity in other ways. We may ask you to verify your identity before processing your request. We will reply within 15 days. If you are not satisfied, you can also complain through the following channels: Please send the complaint email to 1470935908@qq.com
For your reasonable request, we do not charge fees in principle, but for repeated requests that exceed reasonable limits, we will charge a certain cost depending on the circumstances. For those that are unreasonably repeated, require too many technical means (for example, need to develop new systems or fundamentally change existing practices), bring risks to the legitimate rights and interests of others, or are very impractical (for example, involving information stored on backup tapes) request, we may reject it.
In the following situations, we will not be able to respond to your request:
1. Relevant to the fulfillment of obligations stipulated by laws and regulations by personal information controllers;
2. Directly related to national security and national defense security;
3. Directly related to public safety, public health, and major public interests;
4. Directly related to criminal investigation, prosecution, trial and execution of judgments;
5. The personal information controller has sufficient evidence to show that the personal information subject has subjective malice or abuse of rights;
6. In order to protect the life, property and other major legal rights of the personal information subject or other individuals, but it is difficult to obtain the consent of the person;
7. Responding to the request of the personal information subject will cause serious damage to the legal rights and interests of the personal information subject or other individuals or organizations; business secrets are involved.
(FIVE) How to update this policy
Our privacy policy may change.
Without your explicit consent, we will not reduce your rights in accordance with this privacy policy. We will post any changes to this policy on this page.
For major changes, we will also provide more noticeable notifications (including for some services, we will send notifications by email to explain the specific changes to the privacy policy).
The major changes referred to in this policy include but are not limited to:
1. Our service model has undergone major changes. Such as the purpose of processing personal information, the type of personal information processed, the way of using personal information, etc.;
2. Significant changes have taken place in our ownership structure and organizational structure. Such as changes in owners caused by business adjustments, bankruptcy mergers, etc.;
3. Changes in the main objects of personal information sharing, transfer or public disclosure;
4. Your right to participate in the processing of personal information and the way they are exercised have changed significantly
5. Our responsible department, contact information and complaints for handling personal information security
6. When the personal information security impact assessment report shows that there is a high risk.
(SIX) How to contact us
If you have any questions, comments or suggestions about this privacy policy, or any questions about our collection, use or disclosure of your personal information, please contact us. Email of Customer Service: 1470935908@qq.com
Under normal circumstances, we will reply within 15 days.
This statement is effective from the date of update
Last updated: July 29, 2021
Head of APP (Zhao Qi)